As a bed and breakfast owner, you probably know it’s imperative that you have a mobile-friendly, responsive, fast website. It’s the most important piece in your online marketing presence. Yet, if you’re like many small business owners, you may also think your digital marketing can stop there. In this article, we look at the […]
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Do you know what to do to meet your customer’s expectations? We can help! Here are the top 7 things your guests expect – do you do this?
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Every hotel has issues at one time or another with guests. Here’s how to deal with the most common guest problems so things run smoothly.
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You’ve dreamed of quitting your job and opening your own bed and breakfast in a beautiful part of the country on a little bit of land. You can’t wait to cook your signature dishes for others and meet the multitude of people coming through your doors. Starting a bed and breakfast is a great idea, […]
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You want to stay on top of what you need to know to be successful.To help you, let’s look at 10 challenges to owning a restaurant so you can overcome them.
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You want to create loyal customers who drive revenue. Let’s at seven startups that are revolutionizing the hotel industry to help you grow your business.
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Modern digital tools can help you streamline your property. Let’s look at how bed and breakfasts benefit from these software tools.
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You’ve most certainly dealt with grumpy patrons before, and it’s hard to know what to do. Let’s talk about how to deal with unfriendly guests.
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The potential impact of chatbots on the lodging industry is huge. Imagine the benefits of a concierge or customer service agent, but ones that can be in multiple locations at the same time. Today’s savvy hoteliers are using chatbots to improve the overall customer experience. Your guests can use chatbots on your website. They can […]
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It’s no surprise that we live in a digital age. Many people today have great expectations when it comes to their access to the very best in technological conveniences. Technology impacts every part of our lives, and because of this, we are increasingly dependent on it. Because of this, you can expect that technology is […]
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