You've done the hard work of purchasing a bed and breakfast, designing it with care and thoughtfulness, and creating a menu that caters to your guests. As a result, you have beautiful landscaping and gorgeous rooms, and you are in the perfect location.
Now, how do you get the word out...
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Ready to market your hotel in an innovative way? Want to get creative and do something out of the box? This time it takes more than words.
While words are great when describing your hotel to potential guests and highlighting your hotel, rooms, and amenities, you can do more. You can really...
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The first impression you make on your hotel guests is also the last impression you make on them.
This is why you need to pay careful attention to the entire customer journey from your digital footprint (your website, social media, online ads, and email marketing) to the reception of your...
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When it comes to marketing your bed and breakfast, you know you need to find your niche, highlight what sets your lodging property apart, concentrate on social media, and use professional photography on your website.
This is all perfect for your property. This marketing helps your bed and...
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Seeing photos of your hotel is one of the most important things to potential customers. It can impact their booking decisions and either keep them on your website or send them looking at the competition.
In fact, a study by TripAdvisor found that the photos on your hotel website have a...
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The Covid pandemic has changed life as we know it. This includes everything from day to day living to what is available to purchase and to what vacations and travel look like.
As countries re-open and travel begins to accelerate, people have new priorities. Travel is opening back up, but the...
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When travelers are looking for bed and breakfast lodging, you know they are looking for something more than the traditional hotel.
These travelers are looking for an experience. They want a cozy place to stay full of hospitality, ambiance, and terrific customer service. To get them to choose...
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[caption id="attachment_2119" align="aligncenter" width="660"] Guest follow up shows your customers you care and encourages customer loyalty.[/caption]
You’ve done the legwork, and you’ve trained your staff. You know that providing customer service that goes above and beyond is key to your...
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With thousands of available hotel rooms nationwide, setting your property above others in your city and getting the competitive advantage is paramount to your success.
The hotel landscape is increasingly competitive in the last year due to not only the Covid pandemic, but to new brands and...
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Do you have a loyalty program at your hotel? If not, you should.
Are you using your loyalty program in an effective manner? If not, you should.
For many hoteliers, leveraging loyalty rewards programs is a game changer. These types of programs boost return visits by guests and encourage...
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5 Essential tips for using your website to book more guests! Plus, a Free email course, Winning Web Strategies For Innkeepers.