Looking for ways to increase the overall customer spend at your hotel? To increase your revenue, you want to master ways to both upsell and cross-sell to your customers.
This requires a solid strategy to not only increase spending but also increase customer satisfaction at the same time....
Continue Reading »
Competition is fierce in the restaurant space in your community, and your customers’ expectations grow daily. How do you compete in this environment?
The key to thriving in the restaurant industry is through personalization. Using the power of AI (artificial intelligence), you can tailor...
Continue Reading »
Artificial intelligence, or AI, is no longer relegated to science fiction movies. It’s here, and it’s here to stay. If you aren’t using it yet, you probably know someone who is.
So, you may wonder if you should be using AI for your own hotel. There are certainly applications for it,...
Continue Reading »
AI (artificial intelligence) is transforming so much of the way people do business, and this evolving technology has the power to enhance the way your hotel operates.
In this article, we take a look at how AI simplifies and optimizes hotel reservations online. If you aren’t currently using AI,...
Continue Reading »
According to one source, your customers want the integration of AI into their lives. And you know the overall guest experience is key to your success as a hotelier. So, through AI, you can elevate your game plan and revolutionize how you take care of your hotel guests, providing them with just...
Continue Reading »
When we talk about content marketing, we are referring to the relevant and valuable content you create on a consistent basis to attract and retain your audience.
Ultimately, the goal of your content strategy is to drive customers to take action, such as booking a room with you. (tweet this) The...
Continue Reading »
You've done the hard work of purchasing a bed and breakfast, designing it with care and thoughtfulness, and creating a menu that caters to your guests. As a result, you have beautiful landscaping and gorgeous rooms, and you are in the perfect location.
Now, how do you get the word out...
Continue Reading »
Ready to market your hotel in an innovative way? Want to get creative and do something out of the box? This time it takes more than words.
While words are great when describing your hotel to potential guests and highlighting your hotel, rooms, and amenities, you can do more. You can really...
Continue Reading »
The first impression you make on your hotel guests is also the last impression you make on them.
This is why you need to pay careful attention to the entire customer journey from your digital footprint (your website, social media, online ads, and email marketing) to the reception of your...
Continue Reading »
When it comes to marketing your bed and breakfast, you know you need to find your niche, highlight what sets your lodging property apart, concentrate on social media, and use professional photography on your website.
This is all perfect for your property. This marketing helps your bed and...
Continue Reading »
5 Essential tips for using your website to book more guests! Plus, a Free email course, Winning Web Strategies For Innkeepers.