Hotel Propeller

Do you have a loyalty program at your hotel? If not, you should. Are you using your loyalty program in an effective manner? If not, you should. For many hoteliers, leveraging loyalty rewards programs is a game changer. These types of programs boost return visits by guests and encourage...
Continue Reading »

Revenue management for your hotel or bed and breakfast is key. As the owner of a hotel, your goal is to maximize your profits, and that starts with your room rates. In this article, we look at six signs you might need to adjust your booking rates to increase your revenue. #1: You Don’t...
Continue Reading »

With more than 1,300,000 people employed in the hotel industry, many lodging properties are looking for ways to hire the best staff and keep them for the long-term. In today’s job market that can be a challenging task. To help you hire effectively and provide the best in customer service,...
Continue Reading »

Impressing and surprising your hotel guests with exceptional customer service is what every hotel owner and manager should strive for for many reasons. One of those reasons is to get positive online reviews. In today’s ultra-digital world where people’s opinions are always on and...
Continue Reading »

With nearly five billion people active on the internet as of October 2020, this is where most of your potential customers go when they want to learn more about your hotel. Your website is your most pivotal and influential marketing platform. Your future guests will visit to not only book a...
Continue Reading »

Looking to attract guests? Marketing your hotel is key to helping you get more bookings and increase your revenue. The messages you put out into the digital arena are what compel customers to book with your hotel. Attracting guests to your hotel all year long is key. Yet, some hotel owners...
Continue Reading »

For those of us in the hospitality industry, 2020 will be remembered as a unique year. While 2021 may look similar, it just may turn out better for your bed and breakfast with some enhanced marketing trends. So, how can you weather the continued storm of the COVID pandemic and grow your...
Continue Reading »

Running a bed and breakfast is both rewarding and challenging. The rewards are plentiful, and you’re establishing a cozy lifestyle filled with new people. As for the challenges, they generally stem from not having enough hours in the day to get all the work done. The answer? A...
Continue Reading »

We live in a digital age, and nearly everything your customers do involves at least some research online. In addition, most bookings are made online. Check out these statistics: An estimated 700 million people will book online by 2023. More than 80% of US adults want to book their trips...
Continue Reading »

What is shrinkage when it comes to your hotel? According to Investopedia, shrinkage is the loss of inventory. In the case of your lodging property, this deals with your room inventory. In this article, we look at how shrinkage can destroy your profits and how to recoup. But, first,...
Continue Reading »