Did you know more than half of your guests care about their dining options when staying at your property, regardless of whether it’s a hotel or a bed and breakfast?
Food is often a determining factor when your guests choose where to stay during their visit to your locale. Not only do...
Continue Reading »
You may have heard the saying, “You’re only as good as your guests think you are.”
As a hotel owner and operator, you probably also know that guest satisfaction should be the top priority of any hotel or bed and breakfast. Excellent customer service is a must, and staff should be...
Continue Reading »
Is your website costing you guests? If you haven’t updated your restaurant in the last five years or added new content in the last year, chances are it is.
As a hotel, your guests’ first impression of you is online. Take a look at your digital footprint. Is it compelling? Would you be...
Continue Reading »
What interesting things happen at your hotel that create discussion points for visitors? How do you share these stories?
What made you start your hotel? Why did you choose the location? What unique and compelling things are tied to your hotel that help you have engaging conversations with...
Continue Reading »
One of the best marketing strategies for your hotel is to get involved in your community.
When you build relationships with other businesses and locals, you have a better chance to contribute to the overall well-being of your city.
In this article, we look at how to connect your hotel...
Continue Reading »
It goes without saying, or it should, that if you run a hotel or a bed and breakfast, you need a website.
In addition, you need a website that is responsive to screen size and mobile-friendly so that it is user friendly to all of your website visitors whether they’re using a...
Continue Reading »
As a bed and breakfast owner, you want to succeed. This means full occupancy for the better part of the year, great food, beautiful curb appeal, and superb ambiance and comfort inside.
It all starts with how you manage your B&B. In fact, your management sets the tone for your staff and...
Continue Reading »
Your current and potential lodgers expect a seamless experience when they engage with your property online.
Oftentimes, the first interactions your customers have with your hotel are on your website. This is why, in today’s digital world, it’s so important that the first time they meet...
Continue Reading »
One of the most important aspects of being in business is staying on top of trends and keeping up with the changes.
We’ve noticed many new trends as hotels and bed and breakfasts work diligently to stay current.
To hope you continue to grow and maintain your property, we look at 10...
Continue Reading »
You probably notice new properties in your city every year.
They come to town looking to capitalize on a new segment of the population. Perhaps they cater to the luxury guest, or perhaps they cater to the weekend traveler.
Whichever the case may be, it’s important for your property –...
Continue Reading »
5 Essential tips for using your website to book more guests! Plus, a Free email course, Winning Web Strategies For Innkeepers.