Hotel Propeller

Website accessibility is a buzzword in website designer and developer circles these days. It’s an important part of your hotel website and can improve your website conversions and reservations. Ask yourself if your website is accessible to all. How is your overall user experience for every...
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Is website accessibility an important part of your hotel business? If not, it’s time to make it a priority. You know that customer service and hospitality start the minute a potential lodger hits your website. You want to welcome everyone, regardless of their disability. This is why it’s so...
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You may be creating a new website for your hotel, or perhaps you already have one. Either way, do you know if it follows all legal guidelines? This article is an important read if you haven’t dotted all your i’s and crossed all your t’s. Let’s look at nine signs your hotel website...
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The first impression you make on your hotel guests is also the last impression you make on them. This is why you need to pay careful attention to the entire customer journey from your digital footprint (your website, social media, online ads, and email marketing) to the reception of your...
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Social media is a pivotal part of your hotel marketing strategy. As such, you might be wondering how to leverage it for the best benefits. In this article, we look at social media for hoteliers and seven tips for better guest engagement online. First, though, let’s look at the importance...
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Is your website working the way you want it to? Is it generating bookings for you? How long have you had your current website? Is your site out of date? If you’re thinking about any of these questions, it might be time for a hotel website upgrade. In this article, we’ve put together...
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When it comes to marketing your bed and breakfast, you know you need to find your niche, highlight what sets your lodging property apart, concentrate on social media, and use professional photography on your website. This is all perfect for your property. This marketing helps your bed and...
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Online review management is a key part of an hotelier's business because online reviews are powerful. So powerful in fact, that businesses are soliciting Google and Facebook reviews as part of their marketing strategy. But what do you do with negative reviews, and should you respond to all...
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Seeing photos of your hotel is one of the most important things to potential customers. It can impact their booking decisions and either keep them on your website or send them looking at the competition. In fact, a study by TripAdvisor found that the photos on your hotel website have a...
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Hoteliers generally want to increase customer retention. The most important thing you can do to accomplish this is provide your hotel guests with top notch service that meets all of their needs. This is the single best way to make your customer’s happy, garner repeat business, and get good...
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