Hotel Propeller

Your hotel customer has a long journey from research to walking away a happy customer. As a hotelier, your goal is to create the best overall customer experience you can during the entire customer journey. This experience is what drives customers to your hotel and keeps them returning again...
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Has your website bounce rate jumped? Is there friction on your website causing people to avoid filling out your forms? Are your conversions dropping? Has your website slowed to a crawl? If you answered yes to any of these questions, it’s time for a refresh or a redo. To help you uncover where...
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You've done the hard work of purchasing a bed and breakfast, designing it with care and thoughtfulness, and creating a menu that caters to your guests. As a result, you have beautiful landscaping and gorgeous rooms, and you are in the perfect location.   Now, how do you get the word out...
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Ready to market your hotel in an innovative way? Want to get creative and do something out of the box? This time it takes more than words.  While words are great when describing your hotel to potential guests and highlighting your hotel, rooms, and amenities, you can do more. You can really...
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According to Leading to Win, a winning strategy is “a set of choices that enables a company to deliver superior value to its customers on a reliable and sustainable basis.” This is why social media is the perfect place to attract and retain customers. By providing consistent and relevant...
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Do you need a new website or a refreshed one? Do you know what elements hotel websites need?   Your hotel website is the window to your brick-and-mortar location. It’s the first place people are going to look to find your hours, your location, and your online ordering feature.    Your...
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You may know about the Americans with Disabilities Act and how it applies to your hotel’s physical property. But do you know what it means for your business online? In this article, we look at the question, “How does the Americans with Disabilities Act (ADA) apply to your website?”...
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It’s so important to make your website accessible to everyone. Doing this means that anyone can access your website regardless of their limitations. When your hotel website is accessible to all, that means you’ve designed it correctly for people with disabilities. These disabilities may be...
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Website accessibility is a buzzword in website designer and developer circles these days. It’s an important part of your hotel website and can improve your website conversions and reservations. Ask yourself if your website is accessible to all. How is your overall user experience for every...
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Is website accessibility an important part of your hotel business? If not, it’s time to make it a priority. You know that customer service and hospitality start the minute a potential lodger hits your website. You want to welcome everyone, regardless of their disability. This is why it’s so...
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